Quality Assurance (QA/Testing) and Client Support APPLICATION

Position: Quality Assurance and Client Support

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Let's start by getting the formalities out of the way...

We are an Equal Opportunity Employer We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Answer each question fully and accurately. In reading and answering the following questions, be aware that none of the questions are intended to imply illegal preferences or discrimination based upon non-job related information.
Today's Date*
If you traveled back in time to fill this out, you may have to refer to a newspaper to find the date.
Date Format: MM slash DD slash YYYY
Your Name*
First Last
Your Phone Number*
Your Email Address*
Please please please don't be an @aol.com address
Your Physical Address*
Street Address Address Line 2 City State ZIP Code
Are you 18 years of age or older?*
If hired, you may be required to submit proof of age. A concert t-shirt from 1997 doesn't count as proof.
- Yes
- No
What type of employment are you seeking?*
When could you start?
Date Format: MM slash DD slash YYYY
How much are you looking to make per year?
We have a range in mind depending on experience, we'd love to hear what you'd like to make salary wise.
Resume
Feel free to upload a resume if you already have one prepared.
Is there anything else you want us to look at?
i.e. URL to portfolio, Git repositories, forum posts, blog posts, etc.
I certify that all information provided in this employment questionnaire is true and complete. I understand that any false information or omission may disqualify me from further consideration for employment and may result in my dismissal if discovered at a later date.

I UNDERSTAND THAT THIS QUESTIONNAIRE, VERBAL STATEMENTS BY MANAGEMENT, OR SUBSEQUENT EMPLOYMENT DOES NOT CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT NOR GUARANTEE EMPLOYMENT FOR ANY DEFINITE PERIOD OF TIME. ONLY THE PRESIDENT OF THE ORGANIZATION HAS THE AUTHORITY TO ENTER INTO AN AGREEMENT OF EMPLOYMENT FOR ANY SPECIFIED PERIOD AND SUCH AGREEMENT MUST BE IN WRITING, SIGNED BY THE PRESIDENT AND THE EMPLOYEE.
Terms acceptance*
- I have read, understand, and accept the statements above

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Do you have a few more minutes?
If you have time, we would love to know your thoughts. Feel free to answer any or all of the following questions. Otherwise, click Next through the remaining optional questions and submit the application.
Walk us through how you'd approach testing this...
There's a mobile app that shows people the best french fries around them. The app would figure out their location and the user can set a radius and it should show them icons with ratings and prices. The app does consider store hours and holidays.

On the backend, there's a web application where french fry sellers can create an account, post their french fry details, get people to review them, and then also update pricing for their fries as it changes - which can be multiple times per day.

Who knew french fry prices were so volatile?!
What testing tools do you like?

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How do you decide when a project has been tested enough?
At some point, additional testing is futile. How do you decide when to stop testing?
How do you like to communicate bad news?
Let's say a project is likely to go over budget because they asked for a bunch of revisions last minute but they don't see it as a problem. When would you tell the client and what would you tell them?

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How do you prefer to provide status updates?
i.e. I like to call, email, text, etc.
What's an example of a situation where you had to manage uncertainty?
Besides life in general...

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It's Saturday and, for whatever reason, you see an email pop up from an anxious client, how does that make you feel? and what do you do with it?
Can you give me a few examples of a time when you made a tough decision and it backfired?
What is the most complicated project you have managed or tested? How did you handle it?
Email
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Position: Quality Assurance and Client Support

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Do you have a few more minutes?