How can we help?

Get support and submit new requests

In our continued effort to increase the quality of our service, we are excited to utilize a new way to help support you and your projects.  Moving forward, anytime you have an issue or question, you can fill out one of the following forms or email us at one of our group addresses below.

While the same familiar faces will still be responding to you, by having you submit a request through the system instead of emailing someone directly, we can keep your email from disappearing into a sea of emails and make your request visible to the whole team.

Support and Assistance

Go to the support form
or email us at help@neonrain.com

New Requests and Estimates

Go to the new request form
or email us at new@neonrain.com

As always, if you start a new project, outside of maintenance, you will be assigned a dedicated Project Manager for each new project. At the conclusion of those projects, your support and maintenance would again be handled via this support system.


Billing or Accounting

Email us at accounting@neonrain.com