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Plan Comparison & Quote System for Wireless Carrier

The new tool was more efficient for Sprint’s sales team
and significantly reduced the number of misquotes.

Sprint screenshot of app
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The Client

The Client

Before Sprint merged with T-Mobile US in 2020, it was the fourth-largest mobile network operator in the United States, serving 54.3 million customers.

Sprint phone slide show

The Challenge

The Challenge

With Sprint’s frequently changing mobile data plans, payment options, and promotions, it was easy for salespeople to make a mistake and misquote a customer on their new plan. Naturally, customers were not happy to find discrepancies when their bills arrived.


Sprint needed an easier way for their salespeople to build more accurate quotes and, ultimately, serve their customers better.

Sprint nationwide coverage

The Solution

The Solution

Neon Rain created a two-part sales tool to help Sprint sales teams — across retail, business, and wholesale — gain more mobile users.

First, Neon Rain created a comparison system that would allow the salesperson to compare a customer's existing plan on any carrier to the Sprint options available, so they could easily communicate the advantages of switching to Sprint.


Next, Neon Rain created an automatic quote system that took the salesperson through a multi-step process to choose devices, plans, accessories, and promotions, and then produce a real-time, accurate quote for the customer.


The new system was highly efficient and significantly reduced errors across Sprint sales teams. 


Highlights include:

  • Import continually changing plans, devices, promotions, and accessories from spreadsheets

  • Implemented single sign-on (SSO) to integrate with employees’ corporate accounts 

  • Created user levels that allowed managers to monitor the salespeople’s activity

  • Developed the ability to browse and filter archived quotes and email them to the customer from inside the system

  • Auto-generated formatted PDF of a quote for download

  • API integration with SendGrid for secure transactional email delivery

  • Architected AWS infrastructure to host the applications
Example advertisement for Sprint plan
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"I greatly appreciate all the work and the love the win of getting items 
pushed live before the scheduled release date!"

- Nicole S, Weber Associates

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