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Fans wanted to build their own custom lightsaber. So we built a configurator.

Neon Rain partnered with Ultrasabers to modernize their ecommerce experience, improve product discovery, and create a scalable platform capable of supporting their continued growth.

Services provided:

UX design

Web app

Web design

CMS

E-commerce

Web development

The client

Ultrasabers is a leading manufacturer and retailer of custom lightsabers and accessories, serving a passionate global customer base ranging from collectors to cosplay enthusiasts. As their product catalog expanded and customer expectations evolved, their existing digital experience began showing friction points that impacted usability and scalability.

Their team needed a partner who could help simplify the buying experience while maintaining the depth and flexibility their customers expected. Neon Rain worked closely with stakeholders to identify usability challenges, improve navigation structure, and modernize the overall interface without disrupting their operational workflows.

UX Strategy

Our UX strategy focused on simplifying complexity. With hundreds of product variations and customization options, customers needed a clearer path to finding the right product. We restructured navigation, improved filtering, and introduced clearer product hierarchies.

We also prioritized mobile usability, ensuring customers could easily browse and purchase from any device. By reducing unnecessary steps and improving visual clarity, we helped create a faster and more confident buying experience.

Key strategic goals included:

  • Improve product
  • Establish UI consistency
  • Enable scalable growth
  • Reduce checkout friction
  • Improve mobile conversion

Wireframes

Wireframing allowed us to rapidly explore layout improvements and validate structural changes before visual design began. We focused on simplifying navigation, clarifying product comparison, and improving how customers evaluated options.

Early concepts prioritized hierarchy, scannability, and reducing cognitive load. Through collaborative review sessions, we refined these wireframes into a structure that balanced marketing needs with usability best practices.

This phase helped ensure alignment across stakeholders before development began, reducing risk and accelerating implementation.

Component System

To support long-term scalability, we developed a modular component system that allowed the Ultrasabers team to build new pages efficiently while maintaining consistency.

We defined patterns for:

  • Product cards
  • Navigation systems
  • Content blocks
  • Form elements
  • Promotional modules

By standardizing these components, the team gained flexibility while ensuring design consistency across the platform.

This system also improved development efficiency by reducing one-off solutions and encouraging reusable patterns.

Key Features

We focused on delivering improvements that would have the greatest impact on both users and the business.

Key enhancements included improved filtering tools, clearer product comparisons, streamlined checkout flows, and better performance optimization. Each improvement was designed to reduce friction and help customers make confident purchasing decisions.

Our work also improved content flexibility, allowing the Ultrasabers team to better promote new products and campaigns without requiring development support.

“Neon Rain completely transformed our online experience. The new UX made our products easier to explore, simplified the checkout process, and gave us a platform we can scale with. Their team didn’t just design a better website — they helped us think differently about how our customers interact with our brand.”

Emory Harris
Ultrasabers Founder

Business
impact

  • Improved UX consistency
  • Faster publishing workflow
  • Scalable platform
  • Reduced support requests

The result

The redesigned experience delivered meaningful improvements across both user engagement and business performance. By simplifying navigation, improving product discovery, and reducing friction throughout the purchase journey, Ultrasabers gained a faster, more intuitive platform built for growth.

Beyond measurable gains, the new foundation gives their team the flexibility to launch campaigns faster, manage content more efficiently, and continue evolving their digital experience as their business expands.

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